Privacy Policy

Privacy Policy

Introduction

Welcome to https://ground-bird-feeder.feedersandmore.co.uk (hereafter referred to as “Ground bird feeder,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors and users.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy guides your interactions when:

  1. You sign up and use our applications and services as an authorized user.
  2. You visit any of our websites linked to this policy.
  3. You choose to receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal information, which can include:

  • Account Information: Details required to create and manage your user account, such as name, username, email address, and password.
  • Payment Information: Credit card details, billing addresses, and transaction history for processing purchases.
  • Financial Information: Bank account numbers or other financial data for direct payment methods.
  • Purchase Information: Items bought from our store, including quantities, product codes, and purchase dates.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile phone numbers (if provided).
  • Location Data: Geographic coordinates and location services data to personalize content.
  • Feedback: Opinions, reviews, and comments you share with us about our products and services.
  • Social Media Information: User profiles, preferences, and interactions when logging in through social media accounts.
  • Product Information: Details about the products you view, search for, or purchase on our site.

We gather this data through direct user input, tracking technologies, and third-party sources. Our goal is to collect only the information necessary for providing and improving our services.

Cookies

We employ cookies to enhance your experience with our applications and websites:

  • Strictly Necessary Cookies: These ensure core functionalities, such as allowing you to log in.
  • Preference Cookies: Customizing your preferences on our site, like language settings.
  • Analytics Cookies: Tracking website usage to analyze trends and user behavior for improvement.

Users can manage their cookie choices through our Cookie Manager, providing control over non-essential cookies.

Retention and Deletion

We retain personal data as required by law or for valid business purposes. The specific duration varies based on the type of data and its purpose:

  • Financial records may be kept for tax and accounting requirements.
  • Purchase history is retained for order fulfillment and customer support.
  • Personal information associated with your account remains active until you request its deletion.

Once the retention period ends or when you withdraw consent, we securely delete or anonymize the data to ensure privacy.

Security Measures

We prioritize the security of your personal data:

  • Implementing industry-standard encryption for data in transit and at rest.
  • Engaging secure third-party processors to handle sensitive information.
  • Regularly reviewing and updating our security practices to adapt to evolving threats.

Children’s Privacy

Our services are not directed towards individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  • Access: Request access to the personal information we hold about you.
  • Rectification: Have inaccuracies in your data corrected.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data when it is no longer necessary.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from biased treatment due to exercising your data rights.

To exercise these rights or seek further information, please contact our Data Protection Officer via the details provided below.

Changes to Policy

We may update this Privacy Policy periodically, and any changes will be posted on this page. We encourage you to review it regularly to stay informed about how we protect your data.

Contact Information

For privacy-related inquiries, unsubscribe requests, or questions regarding data handling:

We value your trust in our company and are committed to protecting your privacy throughout your interaction with Ground bird feeder.